Case Study

Elevation Networks Takes Youth Empowerment to New Heights with Microsoft Dynamics 365 Non-Profit Accelerator

Elevation Networks adopted Microsoft Dynamics 365 Non-Profit Accelerator, streamlining their operations and enabling better tracking of participant progress and impact measurement, thus enhancing their support for young people from underrepresented backgrounds.

Industry
Nonprofit
Engagement Model
Fixed
Current Phase
Live
Time Required
1 Year
Solution
Dynamics 365 Nonprofit Accelerator
Technologies
Dynamics SDK, Module Driven App, Power Automate, Power Apps, Java Script, Dot Net

Introduction

Elevation Networks (EN) is a leading UK-based charity dedicated to unlocking the leadership potential in talented young people from underrepresented backgrounds. By partnering with outstanding employers and stakeholders, they create diverse career opportunities, empowering young people aged 11 to 24 to thrive in the workforce. However, their existing data management systems limited their ability to effectively track program progress and measure the impact on participants.

This case study explores how EN implemented Microsoft Dynamics 365 Non-Profit Accelerator to transform their data management, program operations, and impact measurement capabilities, ultimately empowering them to reach new heights in youth development. 

Client Needs

Elevation Networks sought a solution to: 

  • Consolidate Data Management: Move beyond siloed systems and create a centralized platform for managing all program data, participant information, and stakeholder details. 
  • Streamline Program Operations: Enhance their ability to track participant progress through various program stages, identify areas needing improvement, and personalize interventions for greater impact. 
  • Measure and Report Impact: Develop a robust system for measuring the effectiveness of their programs and generating compelling reports to demonstrate impact to funders, donors, and other stakeholders. 
  • Facilitate Collaboration: Improve communication and collaboration across the organization, ensuring program staff, volunteers, and partners have seamless access to relevant information and can work together effectively to support young people. 

Solution

Microsoft Dynamics 365 Non-Profit Accelerator provided EN with a comprehensive suite of tools specifically designed to address the needs of non-profit organizations:

  • Unified Data Management: D365 Non-Profit Accelerator offered a centralized platform for managing all program data. This included participant profiles, program details, volunteer information, and stakeholder engagement records. The platform’s user-friendly interface ensured easy data entry, updates, and retrieval for authorized personnel.
  • Program Management Tools: The platform provided a range of program management tools to streamline EN’s operations. These functionalities included:
    • Program Planning and Design: Tools facilitated the creation and management of program structures, outlining program stages, milestones, and expected outcomes.
    • Participant Tracking: EN could track each participant’s progress through the program, identify areas where they excelled or needed additional support, and tailor interventions accordingly.
    • Case Management: D365 offered case management functionalities, enabling EN staff to document individual participant needs, track progress on personalized goals, and provide targeted support.
  • Impact Measurement and Reporting: The platform offered comprehensive reporting capabilities that allowed EN to measure and showcase the impact of their programs. This included:
    • Customizable Dashboards: EN could create dashboards with real-time visualizations of key metrics, such as program completion rates, participant employment placements, and skill development progress.
    • Comprehensive Reports: D365 Non-Profit Accelerator facilitated the generation of in-depth reports with data analysis and visualizations. These reports could be customized to showcase the impact of EN’s programs on various aspects of youth development, such as employability skills, leadership potential, and self-confidence.
  • Improved Communication and Collaboration: D365 Non-Profit Accelerator fostered improved communication and collaboration within EN and with external stakeholders. This included:
    • Secure Document Sharing: The platform provided a secure platform for sharing program documents, participant information (with appropriate access controls), and resources with staff, volunteers, and program partners.
    • Teamwork and Communication Tools: Built-in collaboration features like internal chat, task management, and document co-authoring facilitated seamless communication and teamwork between program staff, volunteers, and partners working towards shared goals.

Implementation Process

Zelite Solutions, a Microsoft partner with expertise in non-profit solutions, collaborated with EN to implement D365 Non-Profit Accelerator. The process involved: 

  • Needs Assessment and Solution Design: Zelite Solutions worked closely with EN to understand their specific data management, program operation, and impact measurement challenges. They then designed a customized solution using D365 Non-Profit Accelerator functionalities to address those needs. 
  • Data Migration and System Integration: Existing data from siloed systems was securely migrated to the new platform, ensuring a smooth transition and data accessibility. 
  • User Training and Adoption: Zelite Solutions provided comprehensive training for EN staff, volunteers, and program partners on using D365 Non-Profit Accelerator effectively. This ensured user adoption and maximized the platform’s benefits. 

Benefits

By implementing Microsoft Dynamics 365 Non-Profit Accelerator, Elevation Networks achieved significant improvements in data management, program operations, impact measurement, and collaboration: 

  • Enhanced Data Management: A centralized platform eliminated data silos, improved data accuracy, and facilitated easy access for authorized personnel. 
  • Streamlined Program Operations: Efficient program management tools allowed EN to track progress, personalize interventions, and optimize program delivery. 
  • Data-Driven Decision Making: Actionable insights from reports empowered EN to make informed decisions about program development, resource allocation, and impact measurement strategies. 
  • Increased Collaboration: Improved communication and collaboration tools fostered a more cohesive team environment and strengthened the support network for young people. 
  • Demonstrated Impact: D365 Non-Profit Accelerator enabled EN to effectively measure and showcase the positive impact of their programs, attracting more donors, partners, and resources to empower even more young people. 

Results

The implementation of Microsoft Dynamics 365 Non-Profit Accelerator has been a game-changer for Elevation Networks. They now have a centralized platform for managing all their program data, efficient tools for tracking participant progress, and robust reporting capabilities to demonstrate their impact. This has empowered them to operate more effectively, make data-driven decisions, and ultimately reach new heights in empowering young people from underrepresented backgrounds to thrive in the workforce. 

Conclusion

Elevation Networks' successful implementation of Microsoft Dynamics 365 Non-Profit Accelerator serves as a prime example of how technology can empower non-profit organizations to achieve greater impact. By leveraging D365 Non-Profit Accelerator's functionalities, EN can continue to streamline their operations, measure their success effectively, and secure the resources needed to empower the next generation of young leaders. This case study demonstrates the power of technology to be a force for good, enabling non-profit organizations like EN to amplify their positive social impact and create a brighter future for young people.

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