Case Study

Modernizing Employee Engagement with Streamlined Surveys: Zelite Solutions Facilitates Sterlite Technologies' Software Transformation

Zelite Solutions partnered with Sterlite Technologies to modernize their employee survey management system. They adopted a phased software modernization approach, strategically migrating the system from the legacy platform to OpenText Cordys, a contemporary integration platform.

Industry
Telecom
ime Required
1 Year
Engagement Model
Fixed
Solution
Software Consulting
Current Phase
Live
Technologies
Dot Net, Cordys, Java, MS SQL

Challenges

Sterlite Technologies (STL), a frontrunner in the optical and digital solutions domain, faced limitations with their existing employee satisfaction survey system. The key challenges included: 

  • Outdated Technology: The legacy system lacked modern functionalities and automation capabilities, hindering efficient survey creation, distribution, and data collection. 
  • Manual Processes: Reliance on manual processes for survey management was time-consuming and prone to errors, impacting data accuracy and analysis. 
  • Limited Insights: Inability to effectively analyze survey data hampered STL’s ability to gain valuable insights into employee sentiment and identify areas for improvement. 

Solution

To address these challenges, Sterlite Technologies partnered with Zelite Solutions for a software modernization project. Zelite Solutions proposed a strategic approach centered on: 

  • Phased Migration: Recognizing the critical nature of employee surveys, Zelite Solutions adopted a phased migration strategy. This ensured minimal disruption to ongoing surveys while transitioning from the legacy system to OpenText Cordys. 
  • OpenText Cordys Expertise: Leveraging their expertise in OpenText Cordys, Zelite Solutions designed and developed a custom-built solution on the platform. This new system offered functionalities for survey creation, distribution, data collection, and reporting. 
  • Adrenalin HRMS Integration: To streamline user experience and data accuracy, Zelite Solutions ensured seamless integration with Sterlite Technologies’ existing Adrenalin HRMS. This integration pre-populated employee data within the survey platform, eliminating the need for manual entry. 
  • User Training: Zelite Solutions provided comprehensive training to STL’s HR team and employees on utilizing the new OpenText Cordys platform for conducting surveys effectively. 

Benefits

  • Improved Efficiency: Automation capabilities within OpenText Cordys streamlined the survey process. Features for automated survey distribution, data collection, and reporting significantly reduced administrative burden and saved time. 
  • Enhanced Data Analysis: The new system facilitated easier data analysis with user-friendly reporting tools. This empowered STL’s HR team to gain deeper insights into employee sentiment, identify trends, and make data-driven decisions to improve employee engagement and overall company culture. 
  • Seamless Integration: Integration with Adrenalin HRMS ensured employee data was automatically populated within the survey platform, improving user experience and data accuracy. 
  • Reduced Disruption: Zelite Solutions’ phased migration approach minimized disruption to ongoing business functions. This ensured a smooth transition to the new system without impacting employee surveys or HR operations. 

Zelite Solutions' Impact

Zelite Solutions' expertise in software modernization empowered STL to leverage the benefits of OpenText Cordys. This strategic migration project led to an improved employee survey management system, fostering better data collection, analysis, and ultimately, enhanced employee engagement. By implementing a modern and efficient system, Zelite Solutions helped STL gain valuable insights into employee sentiment and make informed decisions to create a more positive and productive work environment.

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