Case Study

Building a Bridge to Effective eLearning with a Custom Authoring Tool

Zelite Solutions created a custom web-based authoring tool for a leading IT company using ASP.Net, DevExpress, HTML5, and MS SQL. This tool allows non-programmers to develop interactive eLearning courses, streamlining in-house training creation, saving time, and ensuring consistent, high-quality employee training.

Industry
Technology
Time Required
2 Years
Engagement Model
Time and Material
Solution
Custom App Development, Software Product Development
Current Phase
Live
Technologies
Dot Net, DevExpress, jQuery, MS SQL, HTML5, CSS, XML

Introduction

In today’s rapidly evolving IT landscape, continuous employee training is crucial for maintaining a competitive edge. However, traditional approaches to developing eLearning courses often involve technical expertise and external resources, creating bottlenecks and delays.

This case study explores how Zelite Solutions designed and developed a custom authoring tool that empowers a leading IT company to create engaging and effective eLearning courses in-house, regardless of user programming experience. 

The Challenge

Our client, a prominent US-based IT company with over 500 employees, specializes in on-site support services for government and commercial clients. Their growing team required consistent training on various support protocols and technologies. However, relying on external developers to create eLearning courses proved time-consuming and expensive. The need for a solution that addressed the following challenges became clear: 

  • Limited Programming Expertise: Most in-house personnel lacked programming skills, hindering their ability to create interactive eLearning content. 
  • Course Development Delays: External development resources often led to project delays and hindered the company’s agility in training rollouts. 
  • Inconsistent Course Quality: Relying on external developers could lead to variations in course design and user experience. 

The Solution

Zelite Solutions proposed a custom authoring tool that would revolutionize the client's approach to eLearning development. This web-based tool, built with ASP.Net, DevExpress, HTML5, and MS SQL, offered a user-friendly interface with drag-and-drop functionalities, eliminating the need for programming knowledge.

Key Features

  • Intuitive Interface: The authoring tool features a user-friendly interface that allows users with no prior design experience to create visually appealing courses. 
  • Interactive Course Creation: Users can easily incorporate interactive elements like quizzes, assessments, and branching scenarios into their courses, promoting learner engagement. 
  • Device Compatibility: Courses developed using the authoring tool are compatible with web browsers, Learning Management Systems (LMS), tablets, smartphones, and other devices, ensuring accessibility for all learners. 
  • Standards Compliance: The tool adheres to industry-standard eLearning specifications, ensuring seamless integration with existing Learning Management Systems. 
  • Reusable Content Libraries: Users can create and store reusable content elements, saving time and effort when developing future courses. 
  • SCORM Compliance: Courses created with the authoring tool are SCORM-compliant, enabling them to be tracked and managed within popular LMS platforms. 

Agile Development Methodology

Zelite Solutions employed an Agile development methodology, allowing for continuous client feedback and iterative improvements throughout the development process. This ensured that the final product met the client's specific needs and exceeded expectations.

The Results

The custom authoring tool proved to be a game-changer for the client. Here’s how it empowered their internal training operations: 

  • Reduced Development Costs: The in-house development capabilities significantly reduced reliance on external developers, leading to cost savings. 
  • Increased Training Efficiency: The ease of use and rapid course creation capabilities streamlined the development process, enabling faster training rollouts. 
  • Improved Course Consistency: In-house development ensured consistent course quality and user experience across all training materials. 
  • Enhanced Employee Training: Engaging and interactive eLearning courses fostered improved knowledge retention and skill development among all employees. 

Conclusion

This case study demonstrates the power of custom software solutions in addressing specific industry challenges. Zelite Solutions' custom authoring tool empowered our client to take control of their eLearning development, fostering a more efficient, cost-effective, and engaging training environment for all employees.

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