Oriental Logistics Optimizes Supply Chain with Dynamics 365 Business Central
Oriental Logistics improved supply chain management by migrating from Tally ERP to Microsoft Dynamics 365 Business Central, a cloud-based ERP solution. This transition enhanced inventory visibility, automated processes, and integrated departments, optimizing operations to meet growing customer demands.
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Oriental Logistics, a cornerstone of efficient supply chain management, plays a vital role in ensuring goods reach their destinations seamlessly. However, their legacy Tally ERP system limited their ability to gain real-time visibility into inventory levels, manage warehouse operations effectively, and optimize transportation processes.
This case study explores how Oriental Logistics migrated to Microsoft Dynamics 365 Business Central, transforming their supply chain management and empowering them to deliver exceptional service to their customers.
Oriental Logistics sought a solution to:
- Enhance Inventory Visibility: Gain real-time insights into inventory levels across multiple warehouses to optimize stock levels, minimize stockouts, and ensure on-time order fulfilment.
- Improve Warehouse Efficiency: Streamline warehouse operations, including picking, packing, and shipping processes, to expedite order fulfilment and reduce operational costs.
- Optimize Transportation Management: Streamline transportation planning and optimize routes to reduce shipping costs and improve delivery times.
- Strengthen Supplier Relationships: Enhance communication and collaboration with suppliers to ensure timely deliveries, maintain reliable material availability, and manage supplier performance effectively.
- Increase Operational Agility: Implement a scalable solution that could adapt to evolving market demands and customer needs, ensuring long-term business growth.
Microsoft Dynamics 365 Business Central provided Oriental Logistics with a comprehensive suite of functionalities designed to address their supply chain management challenges:
Inventory Management:
D365 Business Central offered robust inventory management tools:
- Real-Time Inventory Visibility: The platform provided real-time insights into inventory levels across all warehouses, allowing for informed decision-making about stock replenishment and reducing the risk of stockouts.
- Inventory Forecasting: D365 Business Central’s forecasting tools helped Oriental Logistics predict future demand based on historical data and sales trends, enabling them to optimize inventory levels and minimize carrying costs.
- Warehouse Management Integration: D365 Business Central seamlessly integrated with warehouse management systems (WMS) to streamline picking, packing, and shipping processes, ensuring efficient order fulfillment.
Warehouse Management:
Business Central offered functionalities to enhance warehouse operations:
- Warehouse Layout and Zone Management: The platform facilitated the creation of digital warehouse layouts, defining zones for different product categories, and optimizing picking routes for increased efficiency.
- Picking and Packing Management: D365 Business Central streamlined picking and packing processes with functionalities for generating pick lists, tracking inventory movement within the warehouse, and ensuring accurate order fulfilment.
- Inventory Cycle Counting: The system facilitated efficient inventory cycle counting processes, minimizing discrepancies and ensuring data accuracy within the platform.
Transportation Management:
Business Central offered functionalities to optimize transportation:
- Route Planning and Optimization: D365 Business Central facilitated route planning and optimization, considering factors like distance, traffic patterns, and delivery timelines to ensure efficient and cost-effective transportation.
- Carrier Management: The platform enabled the management of carrier information, including rates and service levels, allowing Oriental Logistics to select the most suitable carrier for each shipment.
Transportation Management:
- Real-Time Shipment Tracking: D365 Business Central provided real-time shipment tracking capabilities, enabling Oriental Logistics to monitor shipment progress, identify potential delays, and proactively communicate updates to customers.
Supplier Management:
D365 Business Central offered functionalities to strengthen supplier relationships:
- Centralized Supplier Information: The platform provided a central repository for storing supplier information, including contact details, performance history, and purchase agreements.
- Improved Communication: D365 Business Central facilitated improved communication with suppliers through functionalities for sending purchase orders electronically, tracking order confirmations, and managing supplier inquiries effectively.
- Supplier Performance Management: The system enabled the tracking and analysis of supplier performance metrics, such as on-time delivery rates and product quality, allowing Oriental Logistics to identify reliable partners and improve overall supply chain efficiency.
Zelite Solutions, a Microsoft partner experienced in supply chain management solutions, collaborated with Oriental Logistics to migrate from Tally ERP to D365 Business Central. The process involved:
- Data Migration and System Integration: Existing data from Tally ERP was securely migrated to the new platform, ensuring a smooth transition and data accessibility for all departments involved in inventory management, warehouse operations, and transportation. Integration with any existing warehouse management systems (WMS) was also facilitated.
- Process Mapping and System Configuration: Zelite Solutions worked closely with Oriental Logistics to map their existing supply chain processes and configure D365 Business Central functionalities to optimize those processes.
- User Training and Adoption: Zelite Solutions provided comprehensive training for Oriental Logistics staff on using D365 Business Central effectively. This ensured user adoption and maximized the platform’s benefits across all departments involved in supply chain management.
By implementing Microsoft Dynamics 365 Business Central, Oriental Logistics achieved significant improvements in inventory visibility, warehouse efficiency, transportation management, supplier relationships, and overall operational agility:
- Improved Inventory Visibility: Real-time inventory insights enabled Oriental Logistics to optimize stock levels, minimize stockouts, and ensure timely order fulfilment, leading to increased customer satisfaction.
- Enhanced Warehouse Efficiency: Streamlined picking, packing, and shipping processes with D365 Business Central’s functionalities and WMS integration reduced warehouse turnaround times and minimized operational costs.
- Optimized Transportation Management: Improved route planning and reduced shipping costs with integrated transportation functionalities, leading to increased profitability and faster delivery times for customers.
- Strengthened Supplier Relationships: Enhanced communication and collaboration with suppliers facilitated smoother procurement processes, ensured reliable material availability, and improved overall supply chain resilience.
- Increased Operational Agility: D365 Business Central’s cloud-based architecture facilitated scalability and adaptability to evolving market demands and customer needs, positioning Oriental Logistics for long-term success.
The implementation of Microsoft Dynamics 365 Business Central has been a game-changer for Oriental Logistics. They now have a centralized platform that streamlines their entire supply chain operation, from inventory management to warehouse operations and transportation planning. This has empowered them to operate more efficiently, optimize costs, and deliver exceptional service to their customers. Oriental Logistics is now well-positioned to navigate the ever-evolving logistics landscape and remain a leader in efficient and reliable supply chain management.
Oriental Logistics’ successful migration from Tally ERP to Microsoft Dynamics 365 Business Central serves as a prime example of how technology can empower logistics providers to achieve greater efficiency and agility. By leveraging D365 Business Central’s functionalities, Oriental Logistics can continue to optimize their supply chain processes, strengthen supplier relationships, and deliver exceptional value to their customers.
This case study demonstrates the power of technology to transform the logistics industry, enabling companies like Oriental Logistics to navigate challenges, seize opportunities, and deliver a seamless supply chain experience.
