Buyer’s guide for CDP

A Buyer’s Guide for Customer Data Platforms (CDP)

Discover how Customer Data Platforms (CDPs) are revolutionizing customer experiences by providing unified customer insights and enabling proactive engagement. This guide explores the key functionalities of CDPs, business values, and essential considerations for selecting the right CDP for your organization.

Intro

Dynamics 365 Customer Insights offers comprehensive customer data unification and actionable insights, empowering organizations with a 360-degree view of their customers and seamless integration with Dynamics 365 applications.

Table of Content

What's Included in the Guide:

Explore key insights into Customer Data Platforms (CDPs), their business value, selection criteria, and a detailed overview of Dynamics 365 Customer Insights.

Understanding the Role of CDPs

Explore how Customer Data Platforms (CDPs) unify customer data to enable personalized experiences and proactive engagement.

Business Values of CDPs

iscover how CDPs provide a single source of truth, drive customer engagement, and enhance marketing, sales, and service efforts.

Choosing the Right CDP

Learn essential factors to consider when selecting a CDP, ensuring it aligns with your organization's needs and objectives.

Evaluation Checklist for Selecting a CDP

Get a comprehensive checklist to guide your evaluation process and choose the best CDP for your business.

Dynamics 365 Customer Insights

Explore the features and benefits of Dynamics 365 Customer Insights, a powerful CDP solution offering advanced insights and seamless integration.

Business Values of CDP

CDPs offer organizations the opportunity to engage customers with more meaningful, intelligent experiences, while streamlining the capabilities of marketing, sales, and service teams to make their efforts more effective.

0%
of organizations report that it takes more than a week to analyze campaign impact or customer experience tweaks, hindering agility in today's market.
0%
of organizations utilizing a CDP report that it enables quicker and more proactive reactions to market fluctuations or customer preferences, helping them maintain a competitive edge.

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White Paper Download – Selecting the right Customer Data Platform for your organization
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