Microsoft Dynamics 365 Services

Microsoft Dynamics 365 to Streamline Your Operations

Experience Seamless Business Transformation with Microsoft Dynamics 365 Services by Zelite Solutions. Elevate Efficiency, Foster Innovation, and Optimize Operations with Our Expertise

Microsoft Dynamics 365 Services

About Zelite

At Zelite Solutions, we're dedicated to delivering top-tier Microsoft Dynamics 365 services tailored to your unique business needs. Our Microsoft Dynamics 365 experts harness the power of Microsoft's cutting-edge technology stack to transform your business processes, enhance customer experiences, and drive growth.

12+ years of experience in implementing Microsoft Dynamics 365 solutions
150+ Microsoft Dynamics 365 projects across diverse industries
About Zelite Section
MSD 365 Products

Product Lines of Microsoft Dynamics 365 Services

At Zelite, we offer a comprehensive range of Microsoft Dynamics 365 services, including Sales, Customer Service, Customer Insights , Customer Voice, Business Central, and Finance & Operations, to streamline your business processes and enhance customer engagement.

Strategy

Microsoft Dynamics 365 Implementation Strategy

From meticulous planning and tool readiness to navigating project milestones with clarity, we ensure a smooth journey with Microsoft Dynamics 365. By leveraging proven best practices, we minimize risks and scope creep, driving efficiency and cost-effectiveness. With our tailored strategies, we accelerate your path to success, delivering on-time, in-budget results that exceed expectations every time.

Plan ahead

Ensure you have the right tools & checklists for the journey

Know the road

Set clear expectations around start & end dates and project milestones

Avoid pitfalls

Mitigate risks, costs, and scope creep with proven employee best practices

Get there faster

Benefit from strategies that effectively conserve time and money

No surprises

Delight executives and customers with timely, on-budget results

Dynamics 365 Sales

Elevate your sales operations with Dynamics 365 Sales. We help you optimize lead management, improve sales forecasting, and strengthen customer relationships.
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Dynamics 365 Customer Service

Deliver exceptional customer experiences with Dynamics 365 Customer Service. Zelite Solutions assists you in providing responsive, personalized, and omnichannel customer support.

Dynamics 365 Customer Insights (Marketing)

Accelerate your marketing initiatives with Dynamics 365 Marketing. Zelite Solutions aids in creating targeted campaigns, nurturing leads, and analyzing marketing performance.
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Dynamics 365 Customer Voice - MSD 365

Dynamics 365 Customer Voice

Accelerate your marketing initiatives with Dynamics 365 Marketing. Zelite Solutions aids in creating targeted campaigns, nurturing leads, and analyzing marketing performance.

Dynamics 365 Business Central

Empower small and medium-sized businesses with Dynamics 365 Business Central. Our experts help you achieve end-to-end visibility, automate tasks, and drive growth.
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Dynamics 365 Finance & Operations - MSD 365

Dynamics 365 Finance & Operations

Streamline financial management and operational processes with Dynamics 365 Finance and Operations. We enable you to make data-driven decisions and enhance operational efficiency.
Methodologies

Methodology for Implementing Microsoft Dynamics 365

At Zelite Solutions, we recognize that selecting the right methodology for implementing Microsoft Dynamics 365 is crucial to the success of your project. We typically consider three main methodologies:

Waterfall Model

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This linear and sequential approach moves through distinct phases from conception to maintenance, ensuring each phase is completed before the next begins. This method is ideal for projects with well-defined requirements and clear timelines.

Agile Model

Agile Model - Dynamics 365
This iterative and incremental approach uses short, fixed-duration cycles called sprints to deliver features and gather feedback. Popular agile methodologies we utilize include Scrum, XP, DSDM, and Sure Step for Agile. This method is suitable for projects that require flexibility and continuous improvement.

Hybrid Model

Hybrid Model - Dynamics 365
Combining both waterfall and agile practices, this approach defines and designs the solution before starting sprints, which are then used for refining, building, testing, and reviewing the solution. This model is ideal for projects that benefit from a structured foundation with the adaptability of agile practices.
Industries

Industries We Serve

Each industry has its own set of challenges and opportunities, and our tailored Microsoft Dynamics 365 services are designed to address these specifics, ensuring optimal performance and growth. Whether you're looking to improve customer relationship management, optimize your supply chain, or enhance financial operations, Zelite Solutions has the expertise to drive your success with Microsoft Dynamics 365.

Case Studies

Our Success Stories: Building a Better Future Together

Discover how Zelite's Microsoft Dynamics 365 Services have transformed businesses across various industries. From improving customer engagement to streamlining operations, our tailored solutions drive efficiency, boost productivity, and deliver measurable results. Explore our success stories to see how we help organizations achieve their goals with Dynamics 365.

Our Clients

Securing Success of Your IT Initiative

From startups to enterprises, our clients across industries have achieved remarkable success with Zelite's innovative approach.

Clients - Amazon pay Logo
Clients - twitter Logo
Clients - Lenovo Logo
Clients - Fujitsu Logo
Clients - caterpillar
Clients - Siemens Energy
Clients - Copeland
Clients - Unep
Clients - About You
Clients - Telus
Clients - Commercetools
Clients - Go Cardless
Clients - AL Futtaim
Clients - Wirtgen
Client - Brintons
Clients - SPM Oil & Gas
Clients - DPR Construction
Clients - Roquette
Clients - Tata Wiron
Clients - FAB
Clients - FSA Seychelles
Clients - ZF-Lenksysteme
Clients - TCI
Clients - Warwick University
Clients - Microclean

Trusted by
500+ Companies

Client Testimonials

Get insights straight from our clients' experiences. Explore how Zelite's solutions have empowered businesses to achieve their goals and thrive in the digital age.

Working with Zelite Solutions was a great experience. They played a key role in our Odoo migration to Microsoft Dynamics 365 CRM project. Their innovative approach and collaborative environment stood out, delivering cutting-edge solutions that supported our professional growth. Although working across different time zones initially posed communication challenges, the Zelite team addressed this proactively by making themselves available at all required hours, ensuring smooth coordination throughout the project.

 Group IT Manager - Mekdam Holding Group
Shaik Danish Ahmed
Group IT Manager - Mekdam Holding Group

Our experience partnering with Zelite Solutions for the implementation of Microsoft Dynamics 365 Business Central was outstanding. Their team demonstrated a deep understanding of our business requirements and delivered tailored solutions that seamlessly fit our processes. Communication was always prompt, milestones were met as promised, and the technical expertise was exceptional. We are highly satisfied and gladly recommend Zelite Solutions to any organization seeking reliable enterprise software services.

Production Engineer - NAB GAUGE PVT. LTD.
Dhanchand Pardeshi
Production Engineer - NAB GAUGE PVT. LTD.

We engaged Zelite for the implementation of Dynamics CRM to streamline our sales processes and enhance customer service. The results have been outstanding, significantly improving our sales efficiency and customer interactions. The level of customization and seamless integration with our existing tools was exactly what we wanted. Zelite's proactive approach and quick turnarounds ensured a smooth & efficient implementation.

Director – Sales Operations. Fivar Limited
Kim Daley
Director – Sales Operations. Fivar Limited

I've been very impressed with the technical knowledge of the Zelite team. Especially noteworthy is the architecture and solutioning team's expertise. Their approach to working with Microsoft products is strategic, and their process for requirement study, analysis, and solutioning is thorough. Zelite has a well-defined knowledge transfer process that ensures the execution team has everything they need to deliver high-quality results.

Director - IT, Oracle and BPI at Copeland  Climate Technologies
Mr. Sanjay Kulkarni
Director - IT, Oracle and BPI at Copeland Climate Technologies

Working with Zelite's Dynamics CRM services has been an exceptional experience. Their expertise and professionalism streamlined our sales processes, increased customer satisfaction, and boosted sales conversions. Zelite customized the CRM to our needs, providing excellent support and quick responses, ensuring smooth operations. We highly recommend Zelite for their reliable and impactful CRM services.

Co-Founder - Data Dynamics Inc USA
Dhara Mehta
Co-Founder - Data Dynamics Inc USA

Implementing Microsoft Dynamics 365 Marketing with Zelite Solutions has transformed our event management process. The system streamlined our campaign and automation processes, saving us time and boosting event attendance. Zelite Solutions’s expertise ensured seamless integration and valuable insights. Highly recommend their professional and high-quality service!

Director of Membership Program - BBSA UK
David Andrew
Director of Membership Program - BBSA UK

Poncho Pay is revolutionizing child care payments in the UK, and Zelite Solutions played a crucial role in our journey. Over six months, Zelite helped us in various aspects, enhancing our sales pipeline with high-quality information and insights. The Zelite team was highly professional, delivering exceptional work that significantly boosted our operations. We strongly recommend Zelite and look forward to future collaborations!

COO and Co-Founder - Poncho Pay UK
Vijay Ragahwan
COO and Co-Founder - Poncho Pay UK

Implementing Microsoft Dynamics 365 with Zelite Solutions has transformed our campaign and event management. The marketing automation and insights provided by Zelite team have significantly enhanced our marketing operations. Zelite Solution’s expertise and professionalism ensured a seamless integration and outstanding results. Highly recommend their services!

Khaleej Times
Abdullah Sayed
Khaleej Times

Partnering with Zelite Solutions has been an excellent experience. They have supported us in various development activities on our digital transformation road map. We have collaborated with them on multiple technologies, including SharePoint, Microsoft Dynamics 365, Power BI, Power Platform, and Gen AI. Their services have consistently been outstanding.

SVP Ops & Delivery, Global Digital Transformation - New Era Technology
Ram Sankar
SVP Ops & Delivery, Global Digital Transformation - New Era Technology

We've been working with Zelite Solutions now for just over six months. They've provided an exceptional service for lead generation for us. We've had some complex requests at times across the MENA region and they've done a great job in delivering not only validated contacts but also delivering on time and supporting us with any follow-up that we have. So it's been a very good experience and I'm very happy with our relationship.

Chief Revenue Officer, Tarjama
Mark J Williams
Chief Revenue Officer, Tarjama

I have worked with Zelite on number of occasions and across different parts of their business & I can say without a shadow of a doubt, they are a high performing, high quality business. The level of care & attention they give to you to get to know your business and sub subsequently deliver is one of the many attributes of their business I appreciate as a client. I have recommended them & will continue to work with them any opportunity I get.

Partner – EDI Practice
Elizabeth Oni-Iyiola
Partner – EDI Practice

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