Microsoft Copilot Services from Zelite Solutions is a comprehensive AI-powered solution designed to supercharge your productivity and decision-making. Harness the power of Copilot across Microsoft 365, Dynamics 365 and Power Platform to automate routine tasks, generate insights, create content faster, and empower your teams to focus on high-value work.
Zelite Solutions leverages deep expertise across Dynamics 365, Power Platform, Microsoft 365, Azure, and AI to help organizations maximize Copilot and Copilot Studio. Our team delivers secure, compliant, and enterprise-ready AI solutions backed by strong technical and industry experience.
Microsoft Copilot is an AI-powered assistant built across the Microsoft ecosystem — including Microsoft 365, Dynamics 365, Azure, and Power Platform. It understands natural language, automates repetitive work, summarizes information, generates content, and provides intelligent insights tailored to your business context.
With Copilot, your teams can work faster, make better decisions, and eliminate manual effort across sales, service, finance, HR, operations, and leadership functions.
Copilot Studio is Microsoft’s platform for building, customizing, and managing your own AI-powered copilots and workflow agents. With Copilot Studio, organisations can:
Copilot Studio extends Copilot’s capabilities with custom AI agents and advanced business logic.
We help you move beyond simple conversational bots and deploy true Agentic AI — copilots that understand context, automate multi-step tasks, integrate with mission-critical systems, and deliver measurable business outcomes.
It’s Microsoft’s cloud-based CRM solution designed to help sales teams manage leads, opportunities, customer relationships, and pipelines more effectively. With AI, Copilot, and Agentic AI, it goes beyond traditional CRM by offering automation, predictive insights, and guided selling.
Copilot Studio is Microsoft’s platform to create, customize, and manage AI-powered copilots and workflow agents.
Copilot enhances productivity across:
Yes. AI features such as predictive lead scoring, pipeline intelligence, Copilot assistance, and Agentic AI-driven automation are available in the Sales Premium plan or as add-ons like Sales Copilot and AI Insights.
Microsoft offers two main licensing models:
Both models provide full Copilot Studio functionality; the difference is only in billing.
Yes.
Using Copilot Studio, you can deploy agents to:
· Microsoft Teams
· Websites
· Mobile apps
· Customer portals
· WhatsApp and digital channels (via connectors)
Yes.
Copilot follows Microsoft’s enterprise-grade security, including:
Zelite ensures your implementation meets compliance and security requirements.
Absolutely.
Copilot Studio supports integration with:
If you deploy Copilot inside Microsoft 365 or Dynamics 365, users need the associated product license.
For Copilot Studio agents deployed via Teams or web channels, licensing depends on usage and access configuration.
Copilot is industry-agnostic. Zelite has use cases for:
Book a Copilot Readiness Workshop with Zelite.
We assess your processes, identify high-impact use cases, and create an AI adoption roadmap tailored to your business.
Yes.
We offer ongoing support packages covering:
In most cases, yes.
Copilot Studio provides more flexibility, better natural language understanding, integration capability, and built-in AI models — making it a superior alternative to legacy chatbots.
This comprehensive eBook walks you through governance frameworks, environment strategy, security models, agent lifecycle management, and enterprise-ready deployment best practices.
With automation, intelligent assistance, and real-time data, Microsoft Dynamics 365 Sales Copilot enables sellers to work smarter, not harder, as our exclusive infographic demonstrates.
Introductory Video for How AI Agents are becoming part of our everyday work. A new era of work has already begun… and most of us are experiencing it without even realizing.
From startups to enterprises, our clients across industries have achieved remarkable success with Zelite's innovative approach.
Get insights straight from our clients' experiences. Explore how Zelite's solutions have empowered businesses to achieve their goals and thrive in the digital age.
Working with Zelite Solutions was a great experience. They played a key role in our Odoo migration to Microsoft Dynamics 365 CRM project. Their innovative approach and collaborative environment stood out, delivering cutting-edge solutions that supported our professional growth. Although working across different time zones initially posed communication challenges, the Zelite team addressed this proactively by making themselves available at all required hours, ensuring smooth coordination throughout the project.
Our experience partnering with Zelite Solutions for the implementation of Microsoft Dynamics 365 Business Central was outstanding. Their team demonstrated a deep understanding of our business requirements and delivered tailored solutions that seamlessly fit our processes. Communication was always prompt, milestones were met as promised, and the technical expertise was exceptional. We are highly satisfied and gladly recommend Zelite Solutions to any organization seeking reliable enterprise software services.
We engaged Zelite for the implementation of Dynamics CRM to streamline our sales processes and enhance customer service. The results have been outstanding, significantly improving our sales efficiency and customer interactions. The level of customization and seamless integration with our existing tools was exactly what we wanted. Zelite's proactive approach and quick turnarounds ensured a smooth & efficient implementation.
I've been very impressed with the technical knowledge of the Zelite team. Especially noteworthy is the architecture and solutioning team's expertise. Their approach to working with Microsoft products is strategic, and their process for requirement study, analysis, and solutioning is thorough. Zelite has a well-defined knowledge transfer process that ensures the execution team has everything they need to deliver high-quality results.
Working with Zelite's Dynamics CRM services has been an exceptional experience. Their expertise and professionalism streamlined our sales processes, increased customer satisfaction, and boosted sales conversions. Zelite customized the CRM to our needs, providing excellent support and quick responses, ensuring smooth operations. We highly recommend Zelite for their reliable and impactful CRM services.
Implementing Microsoft Dynamics 365 Marketing with Zelite Solutions has transformed our event management process. The system streamlined our campaign and automation processes, saving us time and boosting event attendance. Zelite Solutions’s expertise ensured seamless integration and valuable insights. Highly recommend their professional and high-quality service!
Poncho Pay is revolutionizing child care payments in the UK, and Zelite Solutions played a crucial role in our journey. Over six months, Zelite helped us in various aspects, enhancing our sales pipeline with high-quality information and insights. The Zelite team was highly professional, delivering exceptional work that significantly boosted our operations. We strongly recommend Zelite and look forward to future collaborations!
Implementing Microsoft Dynamics 365 with Zelite Solutions has transformed our campaign and event management. The marketing automation and insights provided by Zelite team have significantly enhanced our marketing operations. Zelite Solution’s expertise and professionalism ensured a seamless integration and outstanding results. Highly recommend their services!
Partnering with Zelite Solutions has been an excellent experience. They have supported us in various development activities on our digital transformation road map. We have collaborated with them on multiple technologies, including SharePoint, Microsoft Dynamics 365, Power BI, Power Platform, and Gen AI. Their services have consistently been outstanding.
We've been working with Zelite Solutions now for just over six months. They've provided an exceptional service for lead generation for us. We've had some complex requests at times across the MENA region and they've done a great job in delivering not only validated contacts but also delivering on time and supporting us with any follow-up that we have. So it's been a very good experience and I'm very happy with our relationship.
I have worked with Zelite on number of occasions and across different parts of their business & I can say without a shadow of a doubt, they are a high performing, high quality business. The level of care & attention they give to you to get to know your business and sub subsequently deliver is one of the many attributes of their business I appreciate as a client. I have recommended them & will continue to work with them any opportunity I get.
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